Orchastrix
An intelligent layer above the ITSM stack you already run.
Correlates alerts and tickets, guides investigation and proposes the fix, inside ServiceNow, Jira, PagerDuty and Datadog, with a human approving anything consequential.
Checkout latency above threshold
Intake
Triage
Investigate
Resolve
- 00:0034 alerts received from 3 monitoring sources
- 00:38Correlated into one incident · 33 duplicates suppressed
- 01:52Similar past incident matched · INC-19212
- 02:30Likely cause: connection pool exhausted after deploy #4412
- 02:41Proposed: roll back deploy #4412 · approval required
- 04:05Approved by on-call lead · rollback started
Human approval
Roll back deploy #4412
Every incident takes the same four steps.
01
Intake
Alerts and tickets arrive from the tools you already run.
02
Triage
Duplicates collapse into one incident with severity and owner.
03
Investigate
Similar incidents and likely causes, with evidence attached.
04
Resolve
A proposed fix, approved by a person before it runs.
What Orchastrix does
Deduplication
Collapse alert storms into a single incident before anyone is paged.
Triage
Rank severity, ownership and blast radius as the incident opens.
Similar incident search
Surface past resolutions that match the current signature.
Root cause analysis
A ranked list of likely causes, with the evidence behind each one.
Suggested work notes
Draft the narrative operators would otherwise write by hand.
Guided resolution
Propose remediations; execute only what has been approved.
Postmortem drafts
Close the loop with a structured postmortem written from the trail.
Fixes as pull requests
Turn remediations into pull requests in the tools you already use.
Confidence-earned autonomy
Each action type starts behind a human gate. High severity always stays gated.
Built for
VP Engineering
Cut on-call load without adding another SRE rotation.
Head of SRE
Ranked causes and remediations, with humans still in control.
IT Operations Director
An overlay on ServiceNow and Jira, with no rip-and-replace.
Integrations at launch
Phase 2 adds Freshservice, Zendesk, Prometheus, Grafana, New Relic, GitLab and Bitbucket. Opsgenie migration importer ahead of the April 2027 shutdown.
Product FAQs
Let's solve the operationalchallenges slowing you down.
Tell us where work stalls. The founding team replies within one business day.